Please think of at least 5 ideas for improvement. The ideas can be around improving patient care, patient satisfaction or your own workflow. 

Bring these ideas with you for this first lecture on August 8th.

After this lecture, the resident will be able to:

-Explain the importance of QI

-Provide a basic overview of quality improvement

-Understand a PDSA cycle

-Understand what makes QI successful

-Understand who can help with quality improvement at UPMC